1. Who We Are
This website is operated by LadyStyle International, the authorised distributor of Ericson Laboratoire skincare products. We are committed to protecting your personal information and your right to privacy.
If you have any questions about this policy, please contact us at ladystyle.international@gmail.com.
2. What Information We Collect
We collect information you voluntarily provide when you contact us through the contact form on our website. This includes:
- Your name
- Your email address
- The content of your message
We do not collect payment information, identification documents, or any sensitive personal data through this website.
3. How We Use Your Information
We use the information you provide solely to:
- Respond to your enquiry
- Provide customer support related to our products
We will never use your information to send unsolicited marketing emails, and we will never sell, rent, or share your personal information with third parties for their marketing purposes.
4. How We Store Your Information
Messages submitted through our contact form are delivered via Resend (resend.com) to our business email inbox. We do not maintain a separate database of contact form submissions. Your information is retained only for as long as necessary to resolve your enquiry.
6. Third-Party Services
This website uses the following third-party services:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics 4 | Anonymous website analytics (consent required) | policies.google.com/privacy |
| Netlify | Website hosting and deployment | netlify.com/privacy |
| Shopify | E-commerce store (separate platform) | shopify.com/legal/privacy |
7. Your Rights
Under applicable privacy legislation (including POPIA — the Protection of Personal Information Act, South Africa), you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for analytics cookies at any time
To exercise any of these rights, please contact us at ladystyle.international@gmail.com. We will respond within 30 days.
8. Children's Privacy
This website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information through our contact form, please contact us immediately at ladystyle.international@gmail.com and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when it was last revised. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
LadyStyle International
ladystyle.international@gmail.com